Faq and general assistance
How are Grimaldo jewels made?
Origin of Gold and Gems in Grimaldo Jewelry
Grimaldo ensures the gold and gems used in our jewelry come from transparent and ethical sources. Our gold is sourced from mines that comply with international sustainability and ethical standards. The diamonds are obtained from responsible suppliers, with a focus on ethical practices and environmental protection. The Casini family, leading Grimaldo Firenze, has built long-standing, personal relationships with these suppliers, ensuring the integrity of our supply chain and the quality of our materials.
Responsibility and Sustainability in Grimaldo Jewelry
What are hard stones?
Grimaldo diamonds
Can I customize my Grimaldo jewelry?
How should I care for my Grimaldo jewelry?
Is Grimaldo jewelry waterproof?
How can I ensure my Grimaldo jewelry is authentic?
Each piece of Grimaldo jewelry comes with a certificate of authenticity, guaranteeing its genuineness. This ensures that you’re receiving a product of the highest standard, exclusive to our brand.
Does Grimaldo offer a warranty on jewelry?
Yes, Grimaldo offers a limited warranty on jewelry against manufacturing defects. Customers should contact Grimaldo directly for specific details.
How can my Grimaldo jewelry be repaired if it is damaged?
Grimaldo provides a comprehensive repair service for its jewelry pieces. Customers are advised to contact Grimaldo directly for an assessment and consultation regarding repairs.
ATELIER
Via Maggio 10r
50125 Florence, Italy
PHONE NUMBER
+39 055 212849
+39 393 8044812
EMAIL
[email protected]
OPENING HOURS
Tuesday – Friday: 11:00am – 6:00pm CET
Saturday: 11:00am – 4:00pm CET